MediCopy is a Health Information Management Service Provider that partners with healthcare facilities to release copies of medical records and complete Disability and FMLA forms.

Under HIPAA, a signed authorization is required to fulfill a request for your medical records. For your security, the authorization must be completed in its entirety. If sections of the authorization form are incomplete, we will be unable to fulfill your request, therefore delaying the process of obtaining your medical records. MediCopy is only authorized to release the medical records based on the information entered into “WHERE ARE THE RECORDS GOING.” Any changes to the recipient of the medical records will require a new authorization.

If you submitted your authorization on MediCopy’s website, received your confirmation email and clicked confirm, please allow a couple of days for them to process and send out your records! If you completed the authorization in person, it will be forwarded to MediCopy for processing. Once it gets to MediCopy, it will be processed it in two business days! An Account Manager will then retrieve the requested medical records directly from your electronic medical record (EMR). If payment is required, the invoice will be billed to the appropriate party prior to sending the records. If payment is not required, records will be immediately released to the designated party per your authorization.

When records are to be delivered via email, there will be no charge. If paper records are to be mailed, a small charge to cover postage and paper may be charged. Please be aware that this is only for patients receiving their own records for personal use.